About the company
At Klaviyo, we’re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.
Responsibilities
- Design end-to-end product experiences across Klaviyo’s platform.
- Simplify complex workflows into intuitive, scalable solutions.
- Design AI-assisted experiences that help users create, decide, and act more effectively.
- Rapidly prototype and iterate using AI tools alongside traditional design workflows.
- Raise the quality of frontend experiences by proactively identifying UX issues and driving them through to ensure they are fixed in the product.
- Contribute to shared systems, patterns, and foundations across the product.
- Use customer insights and research to validate ideas and guide decisions.
Requirements
- Strong systems thinking and ability to design across complex, end-to-end experiences.
- High-quality UX and interaction design craft, with the ability to simplify complexity.
- Experience working in fast-moving, ambiguous environments.
- AI-first design practice. Actively uses tools like Claude, Cursor, v0, or similar as part of day-to-day workflows.
- Builder mindset. Able to move quickly from concept to prototype to iteration.
- Collaborative approach. Works closely with product and engineering from problem definition through launch.
- Research-driven. Uses customer conversations and testing to validate ideas and adjust direction quickly.
- Adaptability. Comfortable navigating evolving product spaces and shifting priorities.
- Nice to have: Experience with complex or data-rich products; familiarity with marketing, messaging, or growth platforms.
Conditions
- Base pay range for US locations: $134,400 — $201,600 USD.
- Total compensation may include annual cash bonus, equity, sign-on payments, and comprehensive benefits.
- This role may require up to 10% travel.