Marketing Analytics Manager

About the company

• Toast creates technology to help restaurants and local businesses succeed in a digital world.

Responsibilities

• Serve as the lead analyst for Toast's upsell motions.
• Determine how to address new customers with upsell tactics and marketing.
• Work closely with Toast Web team to develop digital experiences for Toast Customers.
• Measure the performance of customer marketing programs and campaigns.
• Uncover trends and opportunities across the customer lifecycle using data.
• Translate findings into clear recommendations and size the potential impact of new marketing ideas.
• Collaborate with Finance & Analytics teams to build dashboards and attribution frameworks.

Requirements

• 4+ years of experience working with marketing analytics and customer data.
• Proficient with tools like Snowflake, SQL, Excel.
• Mastery of analytics tools with data visualization components such as Sigma, Hex, Looker.
• Strong business acumen with the ability to connect data to outcomes.
• Excellent communication and storytelling skills.
• Expert with AI tools, particularly those used for analysis and visualization (Claude, Hex AI).

Conditions

• Base salary range: Zone A $124,000–$198,000 USD; Zone B $108,000–$173,000 USD; Zone C $97,000–$155,000 USD.
• Total rewards include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
• Hybrid work model.