About the company
Gusto is on a mission to grow the small business economy, handling payroll, health insurance, 401(k)s, and HR for more than 500,000 small businesses nationwide.
About the role
Gusto is looking for an AV Engineer to be the design authority for audiovisual technology across the entire physical footprint and the technical director behind every event. This is a senior individual contributor role with real ownership: authoring the AV standard, owning the multi-site capital roadmap, and designing and directing productions. You'll also serve as technical lead on the company-wide migration from Zoom to Google Meet, resetting a fleet of 200+ conference rooms.
Responsibilities
- Own AV design and programming across offices, meeting spaces, and all-hands event spaces in San Francisco, Denver, New York, Burlingame, and Scottsdale
- Author and maintain the Gusto AV standard: room tiers, signal flow, control systems, camera and lighting standards, and event production baseline
- Architect and own technology and production for high-profile events, including company-wide meetings, flagship multi-day customer event, fireside chats, onsites, and podcast productions
- Lead the AV workstream of the Zoom to Google Meet migration: room interoperability, native Meet conversions, room hardware strategy, identity and policy mapping
- Own the multi-site AV capital roadmap and vendor relationships, including vendor and project management of office buildouts and upgrades
- Administer AV SaaS offerings: Google Meet and Zoom room fleets, Logitech and Neat endpoints, streaming and event platforms, room health monitoring, dashboards, and firmware lifecycle
- Act as escalation path for the IT Geeks Support team for meeting space technology and events
- Use AI to automate room health reporting, standards and runbook documentation, show-control logic, and vendor and RFP analysis
- Coach the team, enabling IT Geeks and event technicians to own tier-one AV and day-of production
Requirements
- 8+ years of AV engineering experience, including time as the senior-most or design-owning AV resource for a multi-site organization
- Demonstrated technical direction of high-stakes live events, including failover plans
- Deep hands-on control, audio, and video systems expertise: AV control system programming (QSC strongly preferred; Crestron, Biamp, Extron a bonus), video switching and production (Barco E2, Ross Ultrix, Blackmagic ATEM), audio routing over IP networks such as Dante, comfort on an audio board with at least 16 channels, theatrical and architectural lighting systems and fixtures (ETC, Paradigm, Martin, Chroma Q), and DMX networking
- Meeting-space and streaming platform depth: advanced knowledge of video collaboration offerings (Google Meet, Zoom Rooms, Neat, Logitech), meeting space technologies, acoustical design and lighting, video routing and signal flow across live event productions
Conditions
- Hybrid role based in San Francisco, CA
- All full-time employees receive competitive base pay, benefits, and equity (RSUs)