About the company
Calendly is used by more than 20 million people to take the work out of scheduling.
We're becoming a multi-product platform, and getting users back to the value, across more of what we do, is now one of our most important growth opportunities. This role owns engagement: the surfaces and systems that bring users back daily, and the judgment to do it without ever wearing out their trust.
Responsibilities
- Build engagement as a system, not a pile of one-off campaigns: the ranking, the timing, the triggers that compound into a habit
- Own the surfaces where Calendly shows users their next step, in-product and over email, and the craft of getting the right thing in front of the right person at the right moment.
- Build the habit of returning without ever making the product feel noisy.
- Ship fast and learn on real usage
Requirements
- 8-10+ years in product, including senior or staff-level engagement, growth, or lifecycle ownership.
- Experience using ML for ranking or personalization
- You let a qualitative read of user needs guide where you experiment, rather than testing at random and hoping.
- You optimize for long-term growth and brand trust over small experimentation wins, and you can point to a time you passed on an easy lift because it would have cost trust.
- Aggressive and tasteful at once: you push hard on engagement and know exactly where the line is.
- You balance user and company goals rather than trading one for the other.
- The ability to work in our San Francisco office 1-3 times per week.
- Authorized to work lawfully in the United States of America, as Calendly does not engage in immigration sponsorship at this time.
Conditions
- The ranges listed below are the expected annual base salary for this role, subject to change.
- Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.
- Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits.