About the company
Hardware is the team behind the card readers merchants use every day to take payments, from a market stall to a busy café till. The role sits within the Solo squad, working across embedded systems, on-device UI, companion app, and backend, so decisions made here shape a product experience unlike a typical app role. Whoever joins will step into a well-established craft with real scope to shape how the next generation of Solo evolves, working directly with engineering to bring ideas from concept to something millions of merchants use daily.
Responsibilities
- Own product design end to end for Solo: framing problems, running research, defining UX flows and information architecture, and delivering production-ready designs
- Work across the full hardware experience (embedded, on-device UI, app, and backend), partnering with product management and engineering to reach the best solution for merchants
- Make and explain design trade-offs against real technical constraints, without compromising product quality
- Partner with product to define success metrics tied to business goals, and use data to validate design decisions
- Evolve SumUp's global design system (Circuit UI) and the Solo hardware UI library, keeping a consistent design vision
- Share feedback and craft knowledge with the wider design chapter
Requirements
- Extensive experience owning complex product design work independently, with deep expertise in either UX or UI and strong skills in the other
- Comfort defining multi step flows and information architecture, accounting for edge cases and dependencies across the user journey
- Fluency with common design and prototyping tools, particularly Figma
- A human centred design process, backed by both qualitative and quantitative research methods
- Ability to translate technical constraints into design trade-offs and document them clearly in specs
- Track record shipping complex products through a full development cycle in an agile environment
- Nice to have: Experience with hardware, smart devices, or IoT products; Experience launching products in new or global markets, including localisation and multi screen considerations
Conditions
- Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup
- Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
- Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
- A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education
- A corporate pension scheme where we match up to 20% of your contributions
- Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days
- Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches
- Break4me: 1-month sabbatical after 3 years of service
- Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team