← Все вакансии/Middle/DeliveryHero
MiddleOfficeBerlin

Product Operations Specialist

D
DeliveryHero
Уровень
Middle
Формат
Office
О роли

Описание вакансии

About the company

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We push hard, learn quickly and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative and ready to dive deep into meaningful work, you’ll fit right in.

Responsibilities
  • Strategic Coordination & Operational Execution: Lead the end-to-end lifecycle of high-stakes feature rollouts. You will ensure seamless deployment across our 70+ markets. When it comes to rollouts, you are responsible for the "how" and "when". Owning the launch roadmap, sequencing, and execution cadence to ensure product releases land successfully.
  • Performance-Driven Coordination: Bridge the gap between operational output and commercial metrics. You will not only manage the launch process but will also calibrate it in real-time based on adoption data. You’ll use your analytical findings to adjust rollout timelines, prioritize feature configurations for high-impact markets, and ensure operational efforts are directly mapped to business targets.
  • Analytical Risk Management: Proactively identify friction points that threaten operational stability or commercial performance. Using data, you will diagnose scaling challenges and process gaps, implementing robust frameworks that allow us to move faster while maintaining consistency. You don't just clear roadblocks; you design systems to prevent them from recurring.
  • Strategic Roadmap Influence: Translate field-level reality into product strategy. By analyzing usage patterns and market performance data, you can act as the commercial voice in roadmap planning sessions.
  • Operational Reporting & Insights: Own the performance feedback loop. You will work with your stakeholders to define how we measure product adoption success, moving beyond vanity metrics to provide leadership with actionable insights on regional adoption, commercial lift, and the tangible business impact of our initiatives.
Requirements
  • 4-6 years of experience leading high-stakes GTM launches and rollouts in a B2B, or commercial-focused environment.
  • Proven ability to manage multiple projects and priorities simultaneously.
  • You make sound calls on execution timing, launch sequencing, and escalation without needing supervision. You know when to push forward, pause, or flag risks. You own the outcome of your domain and operate with a high degree of autonomy.
  • Strong analytical skills and experience using data to drive decisions.
  • Excellent communication and stakeholder management skills.
  • Ability to thrive in a fast-paced, dynamic environment.
Conditions
  • Full-time position.
  • Opportunity to work in a global company with a diverse team.
  • Competitive compensation and benefits package.
  • Professional development opportunities.
Стек и навыки

С чем работаем