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MiddleOfficeIstanbul

Technical Support Engineer

D
Devexperts
Уровень
Middle
Формат
Office
О роли

Описание вакансии

About the company

Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services.

Responsibilities
  • Proactive monitoring of proprietary trading platforms
  • Identifying key challenges and gaps and providing solutions
  • Registration and resolution of service requests, incidents and problems
  • Assistance to DevOps, Developer and QA engineer teams
  • Communicating with client and partner company representatives
  • Knowledge exchange with fellow colleagues
Requirements
  • UNIX/Linux training (Ubuntu, RHEL will be a plus)
  • Experience in Unix/Linux command line and Linux systems
  • Basic knowledge of shell script languages awk, perl, etc.
  • Strong analysis, investigation and troubleshooting skills
  • Good command of written and spoken English
  • Nice-to-have: job experience in Linux environment
  • Nice-to-have: understanding of ITIL/DevOps processes
  • Nice-to-have: experience with SQL-like command language
  • Nice-to-have: knowledge of Java programming language
  • Nice-to-have: experience with trading/exchange/risk management software
  • Nice-to-have: experience in monitoring systems like Elastic Stack, Zabbix
  • Nice-to-have: experience with Atlassian software (JIRA, Confluence, FishEye)
  • Bachelor's degree in Computer Science or a related field
Conditions
  • 14+ days of paid annual leave in accordance with Turkish labor law
  • Fully paid additional wellness days (3 days per year)
  • Supplementary private health insurance
  • Reimbursement of fitness
  • Meal allowance
  • Modern office with new equipment
  • Parking spaces/transport reimbursement
  • Free drinks and snacks
  • Teambuilding activities, corporate parties, speakers' club
  • Unlimited access to self-learning platforms, certification opportunities, mentorship program
  • Parental bonus, BES Insurance, referral bonus
Стек и навыки

С чем работаем