About the company
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
Responsibilities
- Design, build, and scale distributed backend systems that serve millions of users.
- Drive end-to-end delivery of features: from design, implementation, deployment, and monitoring.
- Architect real-time, low-latency APIs and backend services for AI-driven conversational systems within Assist.
- Develop cloud-native services in Java, ensuring reliability, performance, and scalability.
- Work on infrastructure components, including AWS-based deployments, containerization (Docker), and orchestration (Kubernetes/ECS).
- Build robust APIs and backend services that power AI-driven products and real-time interactions.
- Ensure resiliency, fault tolerance, and compliance in high-throughput environments.
- Collaborate with product managers, infrastructure engineers, and other teams.
- Lead technical execution: Break down complex project requirements into actionable tasks.
- Mentor and grow talent: Actively guide junior and mid-level engineers.
- Manage stakeholders: Serve as the primary technical liaison for product managers and cross-functional partners.
Requirements
- 8+ years of professional backend engineering experience.
- Proficient in modern Java (17+).
- Proven experience designing and scaling backend systems for millions of users or high-throughput real-time services.
- Solid understanding of cloud-native architectures (AWS or similar), containerization (Docker), and orchestration (Kubernetes/ECS).
- Experience with distributed data systems (e.g., Redis, Apache Kafka).
- Exposure to LLM integration (prompting, evaluation, observability).
- Strong background in high availability systems, failover, and resiliency design.
- Excellent knowledge of observability practices: logging, monitoring, tracing, metrics.
- Strong communication skills in English.
- Nice to have: Java frameworks knowledge (Micronaut, Spring), Python experience, performance tuning and scaling experience, familiarity with GitOps, CI/CD, IaC.