About the company
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.
Responsibilities
- Identify and engage new accounts and stakeholders to drive net-new revenue across the Mid-Market segment
- Drive product-led deals from prospecting and solution presentations through quoting, negotiation, and close
- Use customer data, contract details, and business goals to support renewals, retention, and upsell opportunities
- Conduct regular account reviews to understand customer priorities, assess product adoption, and identify paths for growth
- Partner with technical, product, customer success, professional services, marketing, finance, legal, and leadership teams
- Maintain a healthy pipeline, accurate forecasts, and timely updates for leadership
- Build strong executive relationships with prospects and clients
- Build deep knowledge of Pendo’s products and how customers use them
Requirements
- 5+ years of experience in B2B SaaS or complex technology sales in a full-cycle, quota-carrying role
- Proven success driving new business and account expansion within the Mid-Market segment
- Consistent track record of meeting or exceeding revenue targets in product-led, subscription-based sales environments
- Strong negotiation and deal management skills, including experience structuring multi-year agreements
- Demonstrated ability to build and maintain executive-level relationships across technical and business stakeholders
- Skilled in prospecting, pipeline management, and forecasting, with proficiency in CRM tools such as Salesforce and Clari
- Bachelor’s degree or equivalent professional experience
Nice-to-haves
- Entrepreneurial mindset
- Exceptional interpersonal and executive communication skills
- Commitment to deepening prospect and customer relationships
- Continuous learner
- Willingness to adopt AI and leverage AI tools
Conditions
- Pendo is a hybrid culture. In-office 3 days per week unless designated remote
- This role is based in our Raleigh office