IT Tech Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Specialist, IT Tech Lead Planning based in Brazil.

This is a senior technical role focused on ensuring enterprise supply chain planning and reporting applications remain reliable, compliant, and aligned with evolving business needs.

• Own and manage supply chain planning and reporting applications, ensuring they operate effectively, remain compliant, and continue to meet business requirements throughout their lifecycle.
• Gather, analyze, and document business and technical requirements, translating functional needs into scalable technical specifications and solutions.
• Serve as a technical lead for Kinaxis Rapid Response and other planning and reporting applications, including configuration, deployment, integration, and ongoing support.
• Develop and maintain system documentation, including functional requirements, design specifications, validation plans, test scripts, and change-control records.
• Lead system testing, user acceptance testing, validation activities, and change management for new implementations and system enhancements.
• Ensure applications remain in a validated state and support risk assessments, audits, regulatory inspections, and compliance activities in regulated and non-regulated environments.
• Oversee system upgrades, patches, maintenance, enhancements, and defect resolution, coordinating with internal teams and external vendors as required.
• Lead issue triage and root-cause analysis for production problems, ensuring timely resolution and minimizing operational disruption.
• Collaborate with business process owners to identify opportunities for process improvement and ensure solutions remain aligned with operational priorities.
• Act as a key liaison between IT, business stakeholders, and vendors, facilitating communication and coordinating technical activities.
• Support integrations and troubleshooting involving APIs, batch jobs, ETL processes, databases, and other enterprise technologies.
• Contribute to broader digital transformation initiatives by ensuring planning solutions are scalable, sustainable, and aligned with business and technology strategies.

• Bachelor’s degree in Computer Science, Information Systems, or a related technical field.
• At least 2 years of hands-on experience building worksheets, dashboards, and alerts using Kinaxis Rapid Response.
• Strong knowledge of the Kinaxis platform, including data modeling concepts, table structures, linkages, and configuration.
• Experience with enterprise application support, configuration, deployment, system integrations, and production troubleshooting.
• Knowledge of SQL and data integration concepts, including APIs, batch jobs, and ETL processes.
• Basic understanding of Java and .NET, with the ability to analyze and troubleshoot application logic, scripts, and database queries.
• Experience with cloud environments such as AWS or Azure, including application deployment, configuration, and maintenance.
• Experience working in regulated healthcare, pharmaceutical, life sciences, or similar environments, with knowledge of Computer System Validation (CSV) and GxP requirements.
• Ability to develop and execute test scripts, UAT scenarios, validation plans, risk assessments, and technical documentation.
• Strong analytical and problem-solving capabilities, with the ability to investigate complex technical issues and identify effective solutions.
• Excellent communication and stakeholder-management skills, with the ability to collaborate effectively across IT, business teams, and external partners.
• Ability to manage multiple priorities, work independently, and operate effectively in complex technical environments.
• Kinaxis Author Level 1, Administrator Level 1, or Integration Level 1 certifications are considered a plus.
• Experience with Agile, Waterfall, or hybrid project management methodologies is desirable.

• 100% remote work opportunity within Brazil.
• Opportunity to work with enterprise supply chain planning and reporting technologies.
• Exposure to Kinaxis Rapid Response, cloud platforms, integrations, and digital transformation initiatives.
• Experience within a highly regulated healthcare and life sciences environment.
• Opportunities to collaborate with cross-functional technology, business, and external vendor teams.
• Professional development and continuous learning opportunities.
• Career growth within a dynamic and evolving organization.
• Reasonable accommodations available throughout the recruitment and interview process for qualified candidates who require them.