Systems Analyst

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead UW Systems Analyst based in the United States.

• Own assigned lines of business: Support commercial insurance products across General Liability, Umbrella, Commercial Auto, Property and Crime, Inland Marine, Commercial Output, Workers’ Compensation, and Maritime Employers Liability.
• Manage the product backlog: Maintain, refine, and prioritize backlog items.
• Define business requirements: Create detailed user stories and acceptance criteria, document requirements and defects.
• Collaborate with stakeholders: Partner with Underwriting Systems, Product Analysts, IT, Actuarial, Operations, Billing, Claims, Corporate Underwriting, and business users.
• Coordinate release planning: Work with the Underwriting Systems Manager to establish release goals.
• Lead user acceptance testing: Contribute to the development, execution, and maintenance of test scenarios and acceptance tests.
• Develop training resources: Create and update system training materials.
• Provide informal leadership: Guide and support analysts working on production support, user acceptance testing, requirements documentation, defect reporting, and troubleshooting.
• Drive project delivery: Oversee projects related to assigned lines of business.
• Promote consistent practices: Help establish and maintain standards for requirements development, defect reporting, user acceptance testing, and underwriting system troubleshooting.
• Champion continuous improvement: Identify opportunities to improve processes.
• Support critical business needs: Investigate and resolve time-sensitive issues.

• At least 5 years of professional experience in commercial insurance.
• High school diploma or GED equivalent required; a college degree and/or professional insurance certifications is desirable.
• Practical knowledge of commercial insurance products, underwriting systems, and business processes, with Workers’ Compensation experience preferred.
• Experience working with Guidewire PolicyCenter or a comparable policy administration application.
• Understanding of the workflows involved in processing and managing commercial insurance policies.
• Familiarity with Agile methodologies and experience using Jira and Confluence.
• Hands-on experience developing business requirements, writing user stories, creating test scenarios, and supporting user acceptance testing.
• Ability to interpret technical and insurance documentation.
• Ability to understand system functionality and translate it into effective test cases, requirements, and training materials.
• Strong communication and interpersonal skills.
• Excellent organizational skills, attention to detail, and a strong work ethic.
• Sound judgment and prioritization skills.
• Adaptability and a willingness to embrace change.
• A proactive, solution-oriented mindset.
• Flexibility to work occasional nonstandard hours.

• Annual salary: $90,000–$120,000, depending on skills, experience, education, and geographic location.
• Potential additional compensation: An annual discretionary bonus may be available.
• Medical coverage: Access to medical, dental, and vision insurance plans.