Position listed on behalf of a partner company based in the United States.
Opportunity to shape a native mobile banking experience that helps customers manage their finances with confidence.
Responsibilities
Own complex product design initiatives from discovery through implementation, ensuring customer insights, business goals, technical constraints, and regulatory requirements translate into effective digital experiences.
Lead end-to-end product design for complex mobile banking features and customer journeys, from problem identification and opportunity definition to prototyping, validation, implementation, and iteration.
Translate customer needs, business objectives, technical constraints, data, and regulatory requirements into clear product opportunities and intuitive user experiences.
Map customer journeys, define user flows, explore concepts, develop prototypes, and deliver production-ready designs.
Plan, conduct, and synthesize customer research and usability testing.
Shape the future of native iOS and Android experiences, ensuring usability, accessibility, trust, and adherence to platform best practices.
Establish scalable design patterns, frameworks, reusable components, and interaction standards.
Leverage AI-enabled tools, including Figma Make, Figma MCP, and emerging technologies, to accelerate design exploration, prototyping, documentation, research synthesis, and delivery.
Partner closely with Product, Engineering, and Content teams throughout discovery, planning, implementation, testing, and release.
Collaborate with Legal and Compliance teams to meet regulatory requirements.
Review implemented experiences for design quality, accessibility, platform consistency, and alignment with approved specifications.
Support release readiness by identifying experience risks, validating critical customer journeys, and assisting with issue triage.
Communicate design strategy, rationale, dependencies, and risks to cross-functional partners and leadership.
Facilitate workshops and design critiques to resolve ambiguity and build alignment.
Champion design excellence through constructive feedback, coaching, shared standards, and continuous improvement.
Requirements
At least 6 years of professional product design experience, ideally involving complex mobile products or services.
A portfolio demonstrating end-to-end product thinking, strong interaction and visual design, and meaningful customer or business outcomes.
Experience designing native mobile applications for both iOS and Android.
Advanced proficiency in Figma, including components, design libraries, prototyping, documentation, and developer-ready design specifications.
Demonstrated experience using AI-assisted tools and workflows to accelerate exploration, prototyping, documentation, research synthesis, and design-to-development collaboration.
Proven ability to simplify complex workflows and design trustworthy experiences for high-stakes customer interactions.
Strong understanding of accessibility standards and inclusive design practices.
Experience planning customer research, conducting usability testing, or partnering with research specialists.
Ability to interpret qualitative and quantitative evidence to inform, validate, and communicate design decisions.
Strong cross-functional collaboration skills across Product, Engineering, Content, Analytics, Legal, Compliance, and business teams.
Excellent facilitation, storytelling, presentation, and design-rationale skills.
Exceptional attention to detail while maintaining a broader perspective on customer journeys and product strategy.
Experience in financial services, fintech, identity, security, or another regulated industry is preferred.
Bachelor's degree in design, human-computer interaction, or a related discipline, or equivalent professional experience.
Conditions
Competitive compensation: annual salary ranging from $89,800 to $134,700, depending on experience, qualifications, skills, performance, and work location.