ServiceNow Developer

About the company

• This position is listed on behalf of a partner company, who manages all applications and next steps
• Our partner is looking for a Senior ServiceNow Developer based in India

Responsibilities

• Design, develop, configure, and support Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro) solutions
• Optimize hardware and software asset lifecycle processes covering requests, fulfillment, deployment, reclamation, refresh, and retirement
• Support software compliance, normalization, reclamation, SaaS optimization, and broader asset governance initiatives
• Develop and maintain Service Catalog Items, Record Producers, approval workflows, and automated fulfillment processes
• Build scalable automation using Flow Designer, Integration Hub, and native ServiceNow platform capabilities
• Design, implement, and maintain integrations using REST APIs, Import Sets, Transform Maps, and data imports
• Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Scheduled Jobs, Flows, and Scripted REST APIs
• Support core ITSM processes, including Incident, Change, Problem, and Request Management
• Maintain CMDB data quality, asset-to-CI relationships, and initiatives aligned with CSDM principles

Requirements

• 8+ years of hands-on experience in ServiceNow development
• 5+ years of experience implementing and supporting IT Asset Management solutions
• Strong practical expertise with HAM Pro, SAM Pro, Service Catalog, Flow Designer, Integration Hub, and REST API integrations
• Extensive experience creating Catalog Items, Record Producers, approval processes, and automated fulfillment workflows
• Advanced JavaScript and ServiceNow scripting capabilities
• Strong experience with Import Sets, Transform Maps, Data Imports, and workflow automation
• Solid understanding of ITSM processes and enterprise service delivery concepts
• Working knowledge of CMDB, Discovery, CSDM, and asset-to-CI relationship management
• ServiceNow Certified System Administrator (CSA) certification is required
• Certified Application Developer (CAD) certification is a plus
• ITIL Foundation certification is advantageous

Conditions

• Competitive compensation and comprehensive benefits package
• Health insurance coverage
• Relocation support and assistance
• Remote work flexibility through a work-from-anywhere culture
• Professional development opportunities, including certification programs and mentorship