About the company
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
Responsibilities
- Serve as the hands-on technical partner for strategic customers implementing Datadog Feature Flags, from pre-sales technical validation through post-sales delivery
- Consult on flag architecture and implementation approach for complex environments — multi-service, multi-platform, high-scale deployments
- Build prototype flag implementations directly in customer codebases to prove value and de-risk technical decisions early in the sales cycle
- Implement flags across diverse and advanced deployment modes (server-side, client-side, edge, mobile, streaming/real-time) tailored to each customer's stack
- Drive full flag migrations to completion — including legacy system cutover — efficiently and with minimal customer engineering burden
- Identify patterns across customer implementations and feed them back to Product and Engineering to improve the core product and reduce future implementation time
- Collaborate closely with Engineering on technical edge cases, product gaps, and implementation tooling
- Partner with Sales and Solutions to accelerate deal cycles by removing technical risk and uncertainty
Requirements
- 5 years of professional software engineering experience, with hands-on coding ability across the stack you're deployed into
- Experience with feature flagging, experimentation, or config management systems (internal or vendor)
- Comfortable dropping into unfamiliar codebases, languages, and frameworks quickly — no specific stack required, but strong fundamentals and fast ramp-up
- Experience shipping production code, not just prototypes — you understand the difference between a demo and something that survives a migration
- Customer-facing experience, or strong motivation to build it — comfortable being in the room with customer engineers, understanding their constraints, and adapting your approach
- Skilled at simplifying complex technical tradeoffs for both engineering and non-engineering stakeholders
- Motivated by outcomes — deal velocity, successful migrations, and customer trust — not just elegant code
- Comfortable operating with ambiguity, moving between architecture conversations and hands-on implementation in the same week
Conditions
- This role is based in New York City and works closely with Engineering on a regular basis.
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Employee-focused best in class onboarding
- Internal mentor and cross-departmental buddy program
- Friendly and inclusive workplace culture