Product Designer

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

• Define OpenAI’s accessibility strategy, roadmap, governance, priorities, and measures of progress.
• Design and ship accessible experiences while identifying systemic barriers across complete customer journeys.
• Build accessibility into our design system through inclusive components, tokens, interaction patterns, Figma libraries, documentation, and engineering guardrails.
• Center disabled people through participatory research, usability studies, and assistive-technology testing rather than relying solely on assumptions, simulations, or automated tools.
• Design for permanent, temporary, and situational disabilities, including multiple ways to perceive information, navigate interfaces, understand content, and complete important tasks.
• Establish practical standards for screen readers, keyboard navigation, focus, reading order, contrast, typography, motion, captions, forms, errors, and multimodal interactions.
• Lead accessibility audits, remediation priorities, launch readiness, and continuous validation across platforms.
• Partner with go-to-market, legal, compliance, and product teams on enterprise readiness, accessibility documentation, procurement needs, and customer commitments.
• Grow company-wide capability through training, critiques, engineering partnerships, and a network of accessibility champions.

• Have led accessibility or inclusive-design work across multiple teams, products, or platforms.
• Pair deep accessibility expertise with strong interaction design, systems thinking, and a high bar for product craft.
• Understand the relationship between accessibility, usability, and inclusive design—and know when to go beyond standards to meet real human needs.
• Have deep practical knowledge of WCAG, assistive technologies, accessible interaction design, and platform-specific standards.
• Have embedded accessibility into design systems, reusable components, and engineering workflows.
• Have worked directly with disabled people and translated their experiences into meaningful product and organizational decisions.
• Can identify assumptions and exclusion within a product journey, then turn those insights into clearer and more flexible ways to interact.
• Are equally effective setting strategy, designing detailed experiences, and collaborating with engineers through implementation.
• Can influence across disciplines without direct authority, creating shared accountability without becoming a centralized approval gate.

• This role is based in our San Francisco HQ.
• We offer relocation assistance to new employees.