About the role
As a security technical program leader focused on enterprise security and Identity & Access Management (IAM), you will work across cross-functional teams—including security, IT, engineering, product, and operations—to ensure that access to our cloud infrastructure and enterprise systems is secure, governed, and least-privileged, while maintaining scalability and delivery of exceptional performance to meet the demands of our customers.
Responsibilities
- Lead end-to-end program management for critical enterprise security and IAM initiatives—including identity lifecycle management, access governance, authentication, and privileged access—across cross-functional planning, execution, delivery, and retrospectives.
- Define program scope, milestones, and success metrics while managing security and identity-related risks and dependencies.
- Partner closely within the security team, and across IT, engineering, product management and operations teams to ensure alignment on identity and access priorities and deliverables.
- Act as the primary point of contact for security and cross-functional stakeholders, providing regular status updates, addressing risks, and ensuring accountability.
- Facilitate and influence technical discussions and decisions on identity, access, privacy and compliance to align with long-term infrastructure goals and business objectives.
- Develop and implement scalable processes—such as access certification, joiner/mover/leaver workflows, and least-privilege reviews—to improve efficiency and predictability in program delivery.
- Strategically automate and improve day-to-day identity operations, processes and reporting.
- Tailor communications to a diverse audience and remain adaptable to a wide range of personalities and technical depth.
Requirements
- 8+ years of hands-on Technical Program Management experience, with a strong focus on Identity and Access Management (IAM), enterprise security, or identity governance programs, ideally within the cloud services or SaaS industry.
- A Bachelor's degree in Information Security, Computer Science, or a related field, or equivalent job experience.
- Demonstrated experience leading large-scale IAM initiatives—such as identity lifecycle management (joiner/mover/leaver), single sign-on (SSO), multi-factor authentication (MFA), privileged access management (PAM), role-/attribute-based access control (RBAC/ABAC), and access certification/recertification campaigns.
- Working knowledge of core IAM and identity governance platforms and protocols (e.g., Okta, Microsoft Entra ID/Azure AD, SAML, OAuth 2.0, OIDC, SCIM, LDAP) and Zero Trust architecture principles and least-privilege access models across workforce and workload identities.
- Exceptional leadership, interpersonal, and influencing skills, with a proven ability to build relationships across technical and non-technical teams.
- Proficiency in program management tools and methodologies (e.g., Jira, Google Sheets) with a focus on delivering measurable results.
- Proven track record in process definition, process improvement, and driving adoption of defined processes across multiple teams or organizations.
- Ability to lead cross-functional teams to prioritize, manage tradeoffs, identify gaps and risks, drive accountability, and operating autonomously across multiple teams and organizations.
Preferred qualifications
- Understanding of identity governance and administration (IGA), entitlement management, secrets management, and workload/machine identity in cloud-native environments.
- Familiarity with networking, storage, containerization (Kubernetes), and CI/CD pipelines, and how identity and access controls integrate across them.
- Experience partnering with IT, security engineering, and platform teams to deliver identity infrastructure at scale.
- Comfortable working in a fast-moving environment and flexible working with a variety of leadership styles.