About the company
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. The IT Operations team keeps Anthropic running, making sure every employee can do their best work without friction.
Responsibilities
- Develop the global asset management strategy: the lifecycle model, the data kept on every device, and how each office executes against it
- Select, implement and administer the asset management tool, define its data model and integrations
- Establish the inventory of record across systems and keep it accurate from receiving through disposal
- Run audits of who-has-what and reconcile physical counts against the system of record
- Manage demo, loaner, and travel device inventories
- Support hardware purchasing through reseller and vendor relationships, working from the refresh calendar
- Build out the refresh calendar and advance it across offices
- Reconcile purchase orders, deliveries and invoices with Accounting and vendors
- Develop device collection and recovery workflows, including offboarding returns, refresh swaps, and remote-employee returns
- Build the e-waste program: certified recycling and secure disposal partners, data destruction records, and chain of custody
- Provision, track and recover the device fleet for BPO partners
- Run day-to-day operations for the corporate mobile program and write its runbook
- Identify repetitive work and automate it with scripts, systems integrations, and AI tools
Requirements
- Have implemented an asset management and lifecycle program for a multi-office fleet, ideally in a fast-paced or high-growth environment
- Have selected or implemented an asset management platform such as Jira Assets, Snipe-IT or similar, and developed the data model
- Have run an e-waste or secure disposal program with certified partners and chain-of-custody records
- Have managed reseller or vendor relationships for hardware purchasing and asset disposal
- Strong documentation skills: runbooks, how-to guides and knowledge base articles
- Basic scripting experience (Bash or Python) for inventory or reporting automation is a plus
- Experience using AI tools to improve productivity is a plus
- Experience supporting ISO 27001 or SOC 2 audits is a plus
Conditions
- Annual salary range: $180,000 — $230,000 USD
- Offices in San Francisco, New York, Seattle, London, Dublin and Sydney
- Minimum education: Bachelor's degree or equivalent combination of education, training, and/or experience