About the company
Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.
Responsibilities
- Own end-to-end deployment: Lead the technical implementation of Tines’ platform within complex enterprise environments.
- Drive adoption across the organisation: Proactively support and train users and stakeholders.
- Identify and develop new use cases: Continuously surface new opportunities where Tines’ platform can create additional value.
- Be the primary technical point of contact: Serve as the customer's trusted advisor on all things platform-related.
- Maintain strong customer relationships: Build lasting partnerships at every level of the organisation.
- Feed insights back to the product: Codify what you learn in the field.
- Travel 20–40% to customer sites.
Requirements
- 8+ years in a technical, customer-facing role: Solutions / Pre-sales Engineer, Technical Consultant, Customer Success Engineer, Forward Deployed Engineer, Integration / Implementation Engineer or Software Engineer with customer exposure.
- Proven track record of driving adoption and delivering measurable value from complex technical products inside enterprise environments.
- Strong engineering skills to own integrations, troubleshoot production issues and understand customer infrastructure.
- Strong Python skills (plus ideally TypeScript, Java, or similar).
- Production experience with LLMs and AI systems: prompt engineering, agent workflows, and deployment at scale.
- Ability to train, enable and influence stakeholders across all levels.
- High agency and resourcefulness.
- Strong communication skills.
- Willingness to travel 20–40% to customer sites.
Conditions
- Target Annual Compensation: $230K-280K OTE