Director of Patient Recruitment and Retention

Senior leadership role within Global Clinical Operations, responsible for shaping and executing patient recruitment and retention strategies across clinical trials in the Americas. Listed on behalf of a partner company.

• Develop and lead comprehensive, regionally aligned patient recruitment and retention strategies
• Tailor recruitment approaches to therapeutic indication, geography, and patient population complexity
• Develop forecasting models to anticipate enrollment timelines, risks, and recruitment needs
• Integrate recruitment planning early into study design and feasibility activities
• Partner with Clinical, Medical, and Protocol Development teams to embed patient-centric principles
• Identify and address patient burden factors affecting participation and retention
• Incorporate patient insights, advocacy perspectives, and real-world evidence into recruitment strategies
• Promote diversity, equity, and inclusion in clinical trial participation
• Oversee multi-channel recruitment programs: digital campaigns, clinical sites, community outreach, strategic partnerships
• Develop and implement retention programs to reduce screen failures and participant dropout
• Identify, evaluate, and manage recruitment vendors, digital platforms, and patient engagement partners
• Use recruitment analytics, digital campaign metrics, site performance data, real-world data, epidemiology, and predictive analytics
• Evaluate emerging approaches such as decentralized trials, digital engagement tools, and AI-driven recruitment
• Lead and manage members of the Patient Recruitment and Retention team
• Manage relevant projects and budgets

• Bachelor's degree or higher in a scientific, medical, or healthcare discipline
• Minimum 10 years of combined experience across feasibility, clinical trial management, personnel management, and operations management
• Demonstrated success leading patient enrollment strategies across multiple oncology therapeutic areas
• Proven clinical trial patient and investigator recruitment experience
• Established relationships with patient advocacy organizations and recruitment vendors
• Demonstrated ability to analyze and interpret data
• Proven project and budget management experience
• Experience working effectively with global teams
• Experience with Microsoft Office Suite, CTMS and EDC applications, analytics platforms, and feasibility tools such as Citeline or Trialtrove
• Strong analytical thinking and data-analysis capabilities
• Excellent communication skills
• Willingness to travel as required by business needs

• Annual base salary (details not specified)