Deal Desk Analyst

About the company

• Datadog is the leading observability and security platform for the AI era.
• The Deal Desk team supports the Global Sales Team with quoting and deal structuring.

Responsibilities

• Develop in-depth knowledge of Datadog's licensing and pricing models to provide deal structuring and quoting support to global sales teams.
• Solve customer satisfaction issues following execution of the deal.
• Actively negotiate deals directly with the customer as needed.
• Work cross-functionally across legal, contracts, sales operations, order management, revenue, finance, and product management.
• Function as point of contact and subject matter expert for Sales on deal pricing matters.
• Drive adherence to internal controls, protocols, and business rules.

Requirements

• 4+ years of Deal Desk experience.
• Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company.
• Knowledgeable of revenue recognition principles.
• Comfortable representing the company to customers in negotiations.
• Strong attention to detail and communication skills.
• Able to work independently and multi-task in a fast-paced, high-pressure environment.
• Data-driven with strong quantitative skills.
• Analytical with the ability to approach a problem from multiple perspectives.

Nice to have

• Experience with Salesforce and CPQ.
• Advanced level with MS Excel or similar.

Conditions

• Hybrid workplace.
• Estimated yearly salary $94,000 – $125,000 USD.
• Generous benefits package, new hire stock equity (RSUs), employee stock purchase plan, and more.