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OfficeIstanbul

Technical Support Engineer

D
devexperts
Формат
Office
О роли

Описание вакансии

About the company

Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services.

Responsibilities
  • Proactive monitoring of our proprietary trading platforms
  • Identifying key challenges and gaps and providing solutions
  • Registration and resolution of service requests, incidents and problems arising from monitoring or from complaints/issues raised by our partner companies
  • Assistance to DevOps, Developer and QA engineer teams
  • Communicating with client and partner company representatives, provide aid as needed
  • Knowledge exchange with fellow colleagues
Requirements
  • UNIX/Linux training (Ubuntu, RHEL will be a plus)
  • Experience in Unix/Linux command line and Linux systems
  • Basic knowledge of shell script languages awk, perl, etc.
  • Strong analysis, investigation and troubleshooting skills
  • Good command of written and spoken English language
  • Nice-to-have: Job experience in Linux environment
  • Nice-to-have: Understanding of ITIL/DevOps processes and routines
  • Nice-to-have: Experience with SQL-like command language
  • Nice-to-have: Knowledge of Java programming language
  • Nice-to-have: Experience with trading/exchange/risk management software usage
  • Nice-to-have: Knowledge on brokerages, financial systems and banking
  • Nice-to-have: Experience in monitoring systems like elastic stack, zabbix
  • Nice-to-have: Experience with Atlassian software (JIRA, Confluence, FishEye, etc.)
  • Nice-to-have: Bachelor’s degree in Computer Science or a related field
Conditions
  • 14 days of paid vacation
  • Fully paid additional wellness days (3 days per year)
  • Supplementary private health insurance
  • Reimbursement of fitness
  • Meal allowance
  • Modern office with new equipment
  • Parking spaces/transport reimbursement
  • Free drinks and snacks
  • Teambuilding activities
  • Corporate parties
  • Speakers' club
  • Free admission to corporate external events
  • Possibility of joining conferences and professional fairs
  • Local language courses for foreign employees
  • Unlimited access to self-learning platforms
  • Certification opportunities
  • Mentorship Program
  • Parental bonus
  • Private supplementary health insurance
  • Referral bonus
  • Blood donation paid leave
  • Gifts for employees
  • Gifts for children
Стек и навыки

С чем работаем