Localisation Project Manager

Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed.

• End-to-End Project Management: Plan, manage, and execute localisation projects across any content type and language set - from initial intake and scoping to QA, release, and post-delivery review.
• Stakeholder Management: Build trust and manage expectations across cross-functional teams. Communicate project status, risk logs, and quarterly pipelines, while identifying opportunities to refine workflows to optimise timelines, quality, or costs.
• Localisation Best Practices: Promote optimal workflows, CAT/TMS tooling, and industry best practices across stakeholders and project teams. Drive continuous process improvement to reduce manual intervention and build scalable operations.
• Budget & Cost Control: Help build quarterly spend forecasts, monitor outsource spend against actuals, and proactively predict and explain budget variances.
• Vendor Operations: Lead day-to-day management of external partners (LSPs and freelancers), regularly tracking quality standards, SLAs, timeliness, rate cards, and invoicing.
• Operational Collaboration: Partner with Localisation Managers to refine internal workflows, documentation, and operational standards.
• Mentorship: Optionally mentor junior Localisation Coordinators to level up their understanding of complex project workflows, stakeholder management, and vendor operations.

• Localisation Experience: 2+ years of project or program management experience delivering cross-functional, end-to-end client-side localisation initiatives (in tech, fintech, or digital product environments).
• Tooling & MT/AI Expertise: Solid hands-on experience using Translation Management Systems / CAT tools (e.g., Crowdin, Phrase, XTM, Smartling) and integrating MT/AI workflows with human review.
• Stakeholder & Vendor Ops: Proven track record managing external vendors (LSPs, freelancers) and collaborating with cross-functional internal stakeholders (Product, Marketing, Engineering, Legal).
• High-Pressure Execution: Ability to prioritize, flex, and adapt quickly in a fast-paced environment with competing deadlines, changing scopes, and varied content types (UI strings, emails, marketing copy, legal text).
• Autonomy & Ambiguity: Comfortable working with minimal supervision, dealing with ambiguity, and influencing decisions through clear communication and trust-building.
• Cultural Sensitivity: Deep appreciation of linguistic nuances, internationalisation requirements (variables, ICU plurals, RTL), and cultural sensitivities across markets.