About the company
Twilio delivers communications solutions to businesses and developers worldwide. The company is remote-first, with a global team.
Responsibilities
- Design capabilities and products for Twilio’s Identity platform, helping customers secure applications for agentic and human identity use cases.
- Partner with Product and Engineering leadership to set direction, translate customer needs into capabilities, and build the roadmap.
- Align product direction across Twilio teams and unblock cross-team initiatives.
- Own the product process: author PRFAQs and product requirement documents, collaborate with engineering and design, and enable go-to-market teams to help customers solve challenges with Twilio products.
- Work through ambiguity, break down complex problems, make pragmatic tradeoffs, and design developer experiences.
- Represent the customer in decisions and ensure products deliver value.
Requirements
- 5+ years of product management experience, or 2+ years in product management and 3+ years in an engineering role.
- Experience building deeply technical products and/or products for developers.
- Bachelor’s degree in Computer Science or Engineering, or equivalent practical experience.
- Strong technical, analytical, and UI/UX design understanding.
- Excellent written and verbal communication skills.
- Desired: experience in identity and access management; experience building developer tools or SDKs; hands-on builder mindset.
Conditions
- Remote role; hiring is not available in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Occasional travel may be required for project or team meetings.
- In-person attendance may occasionally be requested for team gatherings, functional off-sites, or customer meetings.
- Salary ranges: $155,520–$194,400 in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C.; $164,640–$205,800 in New York, New Jersey, Washington State, or California outside the San Francisco Bay Area; $182,960–$228,700 in the San Francisco Bay Area. Compensation for candidates elsewhere will be discussed during hiring. The role may be eligible for equity and a corporate bonus. Benefits include healthcare, a 401(k), paid sick time, paid personal time off, and paid parental leave; offerings vary by location. Applications are intended to be accepted until December 31, 2026, subject to change based on business needs.