About the company
Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed.
Responsibilities
- Conduct Enhanced Due Diligence (EDD) reviews based on customer's risk profile
- Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks
- Review and assess high risk customer reports to provide analysis and approval as per policies and procedures
- Exercise discretion in setting priorities, identifying customer records that require further review
- Ensure that information and documentation provided by customers meet risk appetite for onboarding and maintaining high risk customers
- Conduct in depth analysis using provided documentation or external sources
- Communicate with other internal teams to handle escalated or complicated cases
- Provide guidance and responses to daily inquiries from peers, front-line and management
- Maintain a high understanding of AML/CFT Regulations
- Draft SAR narratives to report unusual activity
- Take part in and lead projects related to team processes and guidelines
- Draft reports to internal and external stakeholders
- Support Wise in internal and external audits and regulatory process related queries reviews
- Mentor and support KYC Operations Analysts
- Communicate with customers via phone, email, and chat
Requirements
- Excellent verbal and written English skills
- Additional language skills
- Deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies
- Knowledge of AML/CFT Regulations