About the company
Deliveroo is a global marketplace transforming the way people shop and eat. The Commercial team shapes how Deliveroo serves restaurants, grocers, and new verticals worldwide.
Responsibilities
- Independently manage a portfolio of accounts using a desk-based model, driving growth through phone, email, and video presentations.
- Build and maintain favourable, long-term relationships with partners, ensuring they receive exceptional service and tailored support.
- Execute national and local marketing campaigns to improve key performance metrics, including order volume, retention, and customer outcomes.
- Guide partners on how to offer the best delivery experience and take advantage of the latest technology and perks.
- Liaise between restaurant partners and internal Deliveroo teams to ensure solutions are delivered according to their specific needs.
Requirements
- Proven track record in an account management role with experience in telephone-based support and selling.
- Ability to understand problems and get to the crux of an issue quickly using data.
- Excellent phone manner and persuasive communication skills.
- Genuine enthusiasm for technology and digital tools.
- Proactive, results-oriented mindset.
Conditions
- Base salary: £29,300 + up to £6,000 bonus yearly.
- Start date: 5th October 2026.
- Hybrid model: 3 days in office / 2 days remote.
- Location: Manchester - Main Office.