Business Solutions Team Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Solutions Team Lead (Remote Canada) - Future Opening based in Canada.

• Lead, mentor, and support a team of Revenue Operations Solution Engineers.
• Act as a senior escalation point for complex client, technical, and delivery challenges.
• Own or oversee strategic client relationships.
• Lead and support Salesforce, HubSpot, and marketing automation audits, implementations, integrations, migrations, and optimization initiatives.
• Provide hands-on expertise across Salesforce Sales Cloud, Salesforce Account Engagement/Pardot, HubSpot Marketing Hub, and related RevOps technologies.
• Design and advise on lifecycle architecture, lead management, routing, automation, CRM and marketing automation integrations, attribution, reporting, and data governance.
• Translate complex technical assessments and findings into clear, actionable recommendations.
• Review team deliverables for technical accuracy, strategic quality, and readiness.
• Partner with account leadership to identify expansion, cross-sell, and additional consulting opportunities.
• Support new business activities, including discovery, scoping, solution design, proposals, pitches, and client conversations.
• Establish repeatable processes, documentation, playbooks, technical standards, and best practices.
• Maintain visibility into project health, team capacity, utilization, delivery quality, and potential risks.

• 5+ years of experience in Revenue Operations, CRM consulting, Marketing Operations, Salesforce consulting, or a closely related discipline.
• Meaningful experience within an agency, consultancy, systems integrator, or professional services environment.
• 1–2+ years of direct people management or formal team leadership experience.
• Active Salesforce Administrator Certification.
• Strong hands-on experience with Salesforce Sales Cloud.
• Demonstrated experience leading complex Salesforce or RevOps engagements.
• Hands-on experience with at least one marketing automation platform beyond Salesforce Sales Cloud, such as HubSpot Marketing Hub, Marketo, or Salesforce Account Engagement/Pardot.
• Strong understanding of CRM and marketing automation ecosystems.
• Proven ability to lead client discovery, diagnose business and technical challenges.
• Experience scoping consulting engagements.
• Experience supporting new business development, pitches, proposals, cross-selling, or account expansion.
• Excellent written and verbal communication skills.
• Ability to operate effectively as a player-coach.
• Preferred qualifications include additional Salesforce certifications, particularly Sales Cloud Consultant, as well as certifications or deeper experience with Salesforce Account Engagement/Pardot, HubSpot, or Marketo.
• Experience working with B2B and SaaS organizations is an advantage.

• Competitive base salary.
• Medical, dental, vision, disability, and life insurance coverage for employees and eligible dependents.
• Employer-paid benefits, including a 100% employer-paid plan for employees and a 50% employer contribution toward dependent coverage in applicable locations.
• Mental health support through access to certified therapists and Headspace.
• Physical wellness resources, including physical therapy, virtual workout programs, and primary and virtual care benefits.
• Unlimited paid time off, with a two-week minimum, plus paid company holidays.