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MiddleHybridBirmingham

Account Manager

D
Deliveroo
Уровень
Middle
Формат
Hybrid
О роли

Описание вакансии

About the company

  • Deliveroo is a three-sided marketplace connecting customers, partners, and riders.
  • Now part of DoorDash, collaborating with teams across DoorDash and Wolt.

Responsibilities

  • Grow restaurant partnerships: Maintain and expand commercial relationships with top Midlands restaurant partners through regular face-to-face and remote consultation.
  • Optimise commercial performance: Analyse operational data and industry trends to advise partners on driving higher order volumes and accelerating growth.
  • Commercial negotiation: Lead commercial discussions to successfully negotiate and renew high-value partner contracts and terms.
  • Drive operational efficiency: Partner with internal restaurant and rider operations teams to streamline regional delivery performance and resolve operational bottlenecks.
  • Act as a local market expert: Serve as the strategic face of Deliveroo within your assigned territory, travelling across cities from Birmingham, Nottingham, Leicester, and the wider Midlands region.

Requirements

  • Proven relationship management: Significant experience managing accounts or cultivating impactful business-to-business relationships.
  • Commercial and data acumen: Strong financial awareness with the ability to interpret datasets to identify growth trends and influence partner decisions.
  • Strategic communication: Excellent communication and relationship-building skills, with a track record of handling partner negotiations confidently.
  • Autonomy and adaptability: A self-motivated mindset with the ability to work independently, organise your time effectively, and thrive whilst being out on the road meeting partners.
  • Target-driven focus: A results-oriented approach with a proven ability to achieve growth targets and deliver measurable business outcomes.
  • Nice to have: Prior experience working within a dynamic, high-growth technology or commercial company.

Conditions

  • Hybrid role.