About the company
Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos. We are a multinational B2B product and service provider with an extensive track record of number 1s. We are leading the industry with pioneering technical solutions and pushing the limits of what has been done in terms of online user experience.
Responsibilities
- Manage a selected number of high-priority strategic accounts that require senior-level engagement, long-term relationship building and a highly personalised commercial approach.
- Lead strategic reviews, negotiations and growth planning for these accounts.
- Serve as the senior commercial point of contact for these clients.
- Act as the primary point of contact for operators on all commercial matters: product, promotions, performance and issue resolution.
- Conduct regular meetings with each operator to review performance, identify opportunities and align strategies.
- Ensure that no operator in the portfolio is left without appropriate commercial attention.
- Identify growth opportunities within the portfolio — new products, dedicated tables, exclusive content and promotional mechanics.
- Propose and negotiate initiatives with operators that expand Evolution's presence within their platform.
- Monitor KPIs for each account and identify early signals of risk or growth potential.
- Support the negotiation and sale of dedicated tables, coordinating internally with the Commercial Team Manager and product team.
- Apply Evolution's commercial guidelines and pricing policy across all accounts in the assigned portfolio.
- Ensure that commercial conditions agreed with each operator are consistent with the regional strategy and properly documented.
- Execute the commercial strategy defined by the Commercial Team Manager within each account in the portfolio.
- Coordinate with Product, Promotions, Integrations and Marketing teams to ensure operators have the materials, tools and support they need.
- Manage the commercial onboarding of newly assigned operators, ensuring a fast and smooth activation.
- Maintain an updated pipeline and report regularly to the Commercial Team Manager on portfolio status.
- Report to the Commercial Team Manager on portfolio performance, opportunities, risks and market developments.
- Contribute to the territory commercial planning process with a grounded view of each account's growth potential.
- Use the team's commercial tools consistently and keep all information up to date.
Requirements
- Experience in managing and developing a portfolio of operators.
- Strong client relationship management skills.
- Experience in upselling and identifying growth opportunities.
- Knowledge of commercial guidelines and pricing policies.
- Ability to coordinate with cross-functional teams.
- Experience in reporting and planning.