About the company
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
Responsibilities
- Design, deploy, and run AWS infrastructure from end to end: from the edge and networking through to the multi-account cell architecture and the EKS platform.
- Move between operational work, automation, requests from other engineering teams, and greenfield design, depending on what the platform needs that week.
- Automate as much as sensibly possible: the infrastructure-as-code and GitOps that provision, upgrade, and keep the whole estate consistent and free of drift.
- Work closely with the product and feature teams, turning what they need into self-service capabilities and helping them stay autonomous.
- Keep the platform reliable, secure, and cost-effective: upgrades, autoscaling, observability, and security hardening and compliance (FedRAMP, FIPS). Share the on-call rotation with the rest of the team.
- Help the architecture grow: design new capabilities and take the platform to the next level of scale, resilience, and new kinds of workload.
Requirements
- Real ownership: look after your own areas and make the call on what is best for the platform.
- No silo work: spend a lot of time with the teams who build on the platform, including design work together.
- Scale: a cell-based setup across several regions on modern AWS tooling.
- Improving something that already works: the platform is live and doing its job.
- Use AI tools day to day, moving repetitive operational work onto automation.