About the company
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead. That means you have an opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Performance and Talent Planning team is part of Stripe’s broader Talent and Development organization. We shape how Stripes grow their careers and do their best work.
We build the programs, systems, and insights that help managers develop strong teams, help leaders plan for the future, and give Stripes clear opportunities to grow. Our work spans performance, talent planning, career development, succession, and organizational insights. Our goal is to make Stripe a place where talented people can build lasting careers and have an outsized impact.
Responsibilities
- Drive and scale Stripe’s performance philosophy and practices. Design and improve performance experiences that help Stripes understand expectations, grow through feedback, and make meaningful contributions.
- Evolve performance and talent tooling. Partner with People Products and cross-functional stakeholders to translate program needs into scalable systems, processes, and user journeys.
- Strengthen career growth and talent investment. Help shape the programs, mechanisms, and insights that enable career development, talent planning, succession, and thoughtful investment in Stripe’s people as the company grows.
- Lead complex, cross-functional workstreams. Build alignment among global stakeholders; surface risks and dependencies early; make progress in ambiguous environments; and unblock critical decisions quickly.
- Use insights to improve outcomes. Define clear problem statements, gather qualitative and quantitative data, and use those insights to refine strategy, programs, and execution.
Requirements
- 10+ years of experience building and scaling global People or HR experiences, with experience across both process and product or systems design.
- Experience leading complex programs in fast-paced, ambiguous environments where high ownership and cross-functional problem solving are expected.
- Strong systems thinking: the ability to understand how people, processes, tools, policies, and organizational decisions influence one another over time and how to augment workflows and processes using AI tools.
- A demonstrated ability to build enduring, trusted stakeholder relationships; communicate effectively across levels and functions; and establish clear decision-making and accountability mechanisms.
- A disciplined approach to problem solving. You begin with the “why,” define and refine problem statements steeped in both quantitative and qualitative data, and continuously ask “is this the right problem to solve, at the right time?”
- High agency and sound judgment. You identify opportunities or risks, take a