About the company
Cribl builds telemetry infrastructure for the AI era, partnering with IT and Security teams at many of the world's biggest enterprises. Remote-first company.
Responsibilities
- Identity, Access & Lifecycle: own administration of the primary identity provider (Okta or equivalent) and design joiner/mover/leaver automations (Workday → Okta → SaaS) with least privilege and auditability
- AWS, Cloud & Core Infrastructure: administer AWS accounts for corporate IT, VPN and supporting infrastructure, including secure networking, logging, monitoring and alerting
- Endpoint Management & MDM: own endpoint management for macOS and Windows via MDM (Jamf, Intune), including zero-touch provisioning, patch management, security baselines and compliance reporting
- ServiceNow & ITSM: primary ServiceNow administrator for IT & Security — data model, catalog, workflows, SLAs, integrations; support ITGC, SOX/IT controls, access reviews and change management
- Automation, Integrations & Tooling: design and maintain automation workflows (Okta Workflows, Zapier, PowerShell/Python, APIs); SME for SaaS integrations across Okta, ServiceNow, Google Workspace, Slack, Azure/AWS
- AI Tools & MCP Governance: evaluate, configure and govern AI tools and MCP-based agent frameworks
- Operations, Support & On-Call: Tier 3 escalation for complex incidents; participate in IT on-call rotation
Requirements
- 5+ years in corporate IT roles with significant systems administration across identity, SaaS and/or infrastructure in a cloud-first environment
- Hands-on production experience with AWS (IAM, VPCs, EC2/ECS, networking, tagging/governance)
- Hands-on administration of ServiceNow or similar ITSM platform
- Production experience with an enterprise identity provider (Okta strongly preferred; Azure AD/Entra ID acceptable)
- Ownership of macOS and/or Windows endpoint management in a mid-to-large fleet
- Scripting experience (Python, PowerShell, Bash) and comfort with REST APIs and JSON
- Comfortable working autonomously in a distributed environment
Conditions
- Remote - United States
- Remote-first company; occasional duties outside standard working hours