About the company
At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.
Responsibilities
- Be the main operational partner to the Sales teams across the globe.
- Analyze local processes and develop solutions and processes that fit multiple countries’ needs.
- Help drive implementation of global projects in coordination with local structures.
- Be a guardian of quality and consistency in our systems.
- Create automations related to Sales process to ensure maximal effectiveness and operational perfection both in our CRM and in other areas.
- Query datasets from different sources, turn data into information and information into insight.
- Design, implement & maintain metrics, dashboards, and reports.
- Oversee KPIs and performance of local teams, be the first person to detect ‘red-flags’.
- Make sure that our data is clean, and the processes are aligned.
Requirements
- 2–6 years of experience in consulting, BI, analytics, operations, or business development.
- Fluent in English; Spanish, Portuguese, Polish, or other languages are a plus.
- Educational background in STEM or business-related fields.
- Strong analytical thinking and ability to translate data into actionable decisions.
- A track record of delivering projects end-to-end — from problem definition to implementation.
- Comfortable collaborating across teams and working with multiple stakeholders.
- Clear and concise communication skills, both written and verbal.
- Familiarity with tools like Salesforce, HubSpot, Zapier, Looker Studio, Tableau, or similar.
- Confident working with data — analyzing large datasets to spot trends, issues, and opportunities.
- Basic working knowledge of SQL or similar tools to extract and manipulate data.
Conditions
- Global Benefits: Healthcare insurance, wellness support, time off.
- Local Perks: Depending on location, meal vouchers, transport allowances, or extended parental leave.
- Career Growth: Lots of chances to learn, develop, and explore new paths.
- A Truly Global Team: Work with talented people from all over the world.
- Flexibility That Works for You: Remote work and flexible hours.