About the company
We're looking to grow our Marketing Operations team and looking for someone to own reporting and analytics across our marketing systems, lead campaign operations for the demand generation team, and assist in the ownership of our marketing tech stack.
Responsibilities
- Assist in marketing reporting and analytics end-to-end: design, build, and maintain dashboards and funnel/attribution models in Salesforce and Hex.
- Define and evolve marketing's core reporting framework and KPIs — campaign performance, funnel conversion, pipeline attribution.
- Serve as the senior owner of complex and ad-hoc reporting/analysis requests, writing and QAing SQL.
- Lead lifecycle workflow and nurture campaign strategy in partnership with Demand Generation.
- Own campaign operations end-to-end — audience segmentation, list management, Marketo campaign builds, landing page/form creation, and tagging/naming/UTM conventions.
- Direct the marketing operations agency partner relationship.
- Own the campaign production supply chain and use reporting to surface bottlenecks.
- Lead email and database hygiene strategy — deliverability, compliance (CAN-SPAM/GDPR), subscription management, and send calendar governance.
Requirements
- Marketing operations experience in a SaaS startup environment, with reporting/analytics ownership.
- Deep proficiency in Salesforce and Marketo (or comparable MAP/CRM tools).
- High fluency in BI tools (Hex, Looker, Omni) and strong SQL skills.
- A track record of building reporting frameworks or dashboards used for decisions.
- Analytical mindset.
- Strong cross-functional operator.
- Exceptional attention to detail.
- Comfortable with AI tooling and workflows (Clay, n8n, Conversion.ai, or similar).
- Excellent project manager.
Conditions
- Flexible work environment — globally distributed company, remote-friendly, operating in over 25 countries.
- Healthcare — employer contributions towards your healthcare.
- Equity in the company — stock options.
- Time off — flexible time off in the US, generous entitlement in other countries.
- USD$500 home office setup if you're a remote employee.
- Global gatherings — company-wide offsites.