About the company
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
Responsibilities
- Build and own fraud detection capabilities for Stytch’s fraud platform on Twilio—go deep on browser and device internals for complex signal collection to improve identification of bad actors and keep our customers safe.
- Partner with Product and Engineering leadership to set direction, translate customer needs into technical plans, and deliver high-impact roadmap features.
- Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives.
- Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship.
- Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and adopt new technologies or strategies when they improve outcomes.
- Improve production quality and resilience through strong observability, incident response and remediation.
- Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture.
Requirements
- 6+ years experience in designing, building and operating production systems.
- Expertise in C or C++, production experience is a plus but not required.
- Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code.
- Bachelor’s degree in Computer Science or related industry experience.
- Excellent written and verbal communication skills.
- Schedule: ability to work non-standard, on-call rotation weekend and holiday hours.
Conditions
- Generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.