About the company
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence.
Responsibilities
- Develop and articulate the strategic vision for Google Workspace and MS365, aligning with organizational goals and industry best practices, while collaborating with our compliance team on FedRAMP compliance.
- Lead the design, implementation, and optimization of Google Workspace solutions, including email, collaboration tools, and security features, specifically CSE implementation across Gmail, Google Drive, and Google Calendar.
- Automate management tasks, such as creation, updates, and deletions for user and group objects within MS365, Google Workspace, Zoom, and Lucid within our FedRAMP environments.
- Develop and drive the strategic vision for the AI-powered collaboration ecosystem, specifically managing the end-to-end lifecycle, roadmap, and operational readiness for both Gemini for Enterprise and Claude Co-Work platforms.
- Lead the technical implementation and architectural integration of AI platforms with enterprise applications, deploying Google-managed Model Context Protocol (MCP) servers and Agent Executor frameworks.
Requirements
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows.
- Experience driving AI adoption strategies that balance operational autonomy with centralized security control.
- 5+ years of experience within Google Workspace and MS365 admin consoles with scripting experience.
- Proven track record in agentic development, including the ability to configure custom data connectors, manage API integrations, and orchestrate multi-agent workflows using frameworks such as Google’s ADK tools.
- Demonstrated experience managing identity and access governance (IAM) within high-impact FedRAMP-authorized environments, including scripting for automated user provisioning/deprovisioning and maintaining strict role-based access control (RBAC).
- Proven ability to support continuous monitoring (ConMon) and audit readiness cycles.
- Knowledge of FedRAMP standards including IL2/4/5/6 is a plus.
- Experience automating user and group onboarding/offboarding, deploying Client Side Encryption (CSE) in Google Workspace, and managing data retention strategies.
Conditions
- This is a hybrid role in San Jose, CA or Remote in Denver, CO.
- Reporting to the Collaboration Solutions Manager in the IT Digital Employee Experience department.