Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Manager (Project Operations & Client Relationships) based in India.

• Own key client relationships through proactive communication, responsiveness, attention to detail, regular calls, requirement gathering, follow-ups, and consistent confidence in project delivery.
• Independently manage ongoing client accounts and projects, coordinating communication, timelines, deliverables, priorities, and stakeholders to ensure smooth execution.
• Lead and manage Account Managers or Account Executives by setting clear direction, reviewing work quality, coaching on client handling and project execution, and maintaining accountability across the team.
• Coordinate creative talent based on project requirements, evaluating quality, fit, availability, timelines, and budget to support effective project delivery.
• Lead the development of proposals, scopes, project plans, and solutions based on client requirements.
• Own pricing discussions, commercial decisions, and project solutioning while maintaining strong awareness of project economics and client needs.
• Track project progress and account performance while maintaining accurate documentation across proposals, timelines, deliverables, communications, and key account updates.
• Establish strong operational discipline across assigned accounts and identify opportunities to improve workflows, communication, and execution.
• Build trusted relationships with senior client stakeholders and represent the business confidently during client and leadership interactions.
• Take ownership of complex issues, resolve problems proactively, and ensure projects and accounts continue moving forward with minimal supervision.
• Support the development of a high-performing account management function through coaching, process improvement, knowledge sharing, and consistent execution standards.

• Minimum 5 years of experience in agency environments, particularly across account management, client servicing, and project leadership.
• Current or recent experience as a Senior Manager, Group Account Manager, Account Director, or in an equivalent account leadership position.
• Proven experience managing and developing teams through coaching, delegation, performance management, and accountability.
• Strong track record of managing client relationships end to end, including relationships with senior stakeholders.
• Strong domain experience across design, video, content, and broader creative services.
• Excellent written and verbal communication skills, with confidence representing the business in front of clients and leadership.
• Strong organizational skills, attention to detail, dependability, and the ability to manage multiple priorities simultaneously.
• Strong problem-solving skills and the ability to navigate multiple moving pieces while maintaining delivery quality.
• Strong commercial understanding across pricing, proposals, project economics, and account management.
• Ownership mindset with the ability to take initiative, make decisions, and drive projects and relationships forward independently.
• Strong client relationship management and client services capabilities.
• Experience with key account management, marketing campaign management, and team handling is advantageous.

• ₹10,00,000–₹12,00,000 annual compensation.
• Full-time, fully remote position based in India.
• Opportunity to work with leading brands and manage high-quality creative projects at scale.
• Broad ownership across client servicing, project management, pricing, proposals, talent coordination, and commercial decisions.
• Opportunity to manage and develop an account management team.
• Exposure to design, video, content, and creative services across varied client requirements.
• High-trust environment that values initiative, accountability, autonomy, and strong execution.
• Remote-first flexibility while remaining connected to a collaborative and creative team.
• Opportunity to take on increasingly complex client relationships and expand leadership responsibilities.
• Structured onboarding and progression toward full ownership of accounts, teams, proposals, and commercial discussions.
• Collaborative community of creative and business professionals focused on quality and execution.