Head of Managed Marketing Services

This is a senior leadership opportunity to build a new managed marketing services business from the ground up. You will define the offering, pricing, positioning, delivery model, and quality standards while owning early client relationships. The role combines strategic leadership with hands-on marketing execution across the full customer acquisition and retention lifecycle.

• Build the managed services offering: Define the scope, service tiers, deliverables, pricing, packaging, positioning, sales motion, and differentiation.
• Lead early client delivery: Serve as the marketing strategist and lead for initial clients, develop unified marketing roadmaps, oversee execution, communicate results, and maintain accountability for ROI.
• Own full-stack marketing delivery: Direct integrated programs spanning paid search and social, SEO, AEO/AI-search visibility, social media, content, reputation and reviews, and direct marketing.
• Establish quality standards: Define what excellent service and measurable results look like, create operating standards.
• Build AI-powered operations: Design AI-assisted and automated workflows that increase delivery efficiency.
• Shape the technology ecosystem: Specify the tools, data infrastructure, reporting capabilities, and AI functionality required for service delivery.
• Own commercial performance: Drive service growth and business performance while managing pricing, packaging, go-to-market strategy, and overall economics.
• Build the organization: Recruit, develop, and lead account and delivery teams as the business expands.
• Collaborate cross-functionally: Partner closely with Sales, Client Success, Product, and delivery teams.
• Establish the first-year foundation: Launch a clearly defined and commercially viable service, delight early customers, develop scalable delivery and automation systems.

• Marketing services leadership: Demonstrated experience building and operating a done-for-you marketing services offering or agency-style practice.
• SMB and local marketing expertise: Deep understanding of how small and local businesses evaluate, purchase, and measure marketing services.
• Full-stack channel expertise: Strong, current knowledge of paid search, paid social, SEO, and AEO/AI-search visibility.
• AI and automation fluency: Practical experience using AI and automation to improve marketing delivery.
• Commercial acumen: Comfortable owning pricing, packaging, go-to-market strategy, revenue growth.
• Hands-on leadership: Willingness to personally sell, strategize, execute, and manage client accounts during the early stages.
• Quality orientation: Strong commitment to service quality, measurable outcomes, operational consistency.
• Entrepreneurial mindset: Comfortable operating in an early-stage environment, navigating ambiguity.
• Preferred experience: Background in automotive repair, franchises, multi-location businesses, dealer networks, or other local-service industries.
• Additional preferred experience: Experience launching a services line within a software or technology platform company.
• Work authorization: Must be authorized to work in the United States; visa sponsorship is not available.
• Engagement fit: Willingness to work within a contract-to-hire structure, with an initial contract period of approximately six to nine months.

• Competitive contract rate during the initial contract period.
• Upon conversion, competitive base salary and access to the full employee benefits package.
• Flexible work schedule and fully remote work within the Continental United States.
• Four weeks of paid time off and seven days of paid sick time.
• One paid birthday day and one floating holiday annually.
• Seven paid holidays plus an annual holiday break.
• Annual anniversary bonus.
• 401(k) retirement plan.
• Family, medical, and bereavement leave.