Agoda — part of Booking Holdings [NASDAQ: BKNG], 7,000+ employees from 90 countries
Data and technology at the heart of the culture
Responsibilities
Design, build, and optimize CrowdStrike across user devices and server environments; define and enforce sensor policies, detection tuning, and response playbooks
Administer and support Zscaler ZIA, ZDX, and ZPA; manage policy lifecycles, tunnel configurations, app connector health, and user experience monitoring
Troubleshoot and resolve issues related to network connectivity, VPN, secure access, and SASE services
Support security operations activities, incident handling, and root cause analysis
Use APIs and scripting to automate routine tasks, reporting, and platform integrations
Deploy and manage security platform configurations through Terraform and CI/CD pipelines following IaC best practices
Apply generative AI use cases to improve operational workflows and team productivity
Requirements
7+ years of experience in security operations, endpoint security, network security, or security engineering
Hands-on experience with CrowdStrike for user devices and servers
Strong knowledge of Zscaler ZIA, ZDX, and ZPA or other SASE solutions
Experience troubleshooting network, VPN, and SASE-related issues in enterprise environments
Familiarity with APIs, scripting, Terraform, and CI/CD pipelines
Strong problem-solving skills and cross-team collaboration