About the role
As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform into one of our largest AI native customers.
Responsibilities
- Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
- Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
- Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders
- Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account
- Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources
- Create, own and execute a point-of-view as to how key use cases can be accelerated into production
- Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
- Develop an execution plan that covers all activities of all customer-facing technical roles and teams
- Provide internal and external updates - KPI reporting on the status of usage and customer health
Requirements
- 7+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI
- Programming experience in Python, SQL or Scala
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
- Understanding of solution architecture related distributed data systems
- Understanding of how to attribute business value and outcomes to specific project deliverables
- Technical program, or project management including account, stakeholder and resource management accountability
- Experience resolving complex and important escalation with senior customer executives
- Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
- Track record of overachievement against quota, Goals or similar objective targets
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
- Can travel up to 30% when needed