About the role
As the Associate Director, Reliability (MRE), you will oversee the team of reliability engineers, the reliability planner/scheduler, CMMS systems, Quality Engineering, and industrial SMEs in refrigeration, kitchen equipment, and other critical utilities. You'll also take direct ownership of all life-cycle maintenance projects across US sites — including utility expansion/modification, new equipment installation (in coordination with engineering), and refrigeration system projects.
Responsibilities
- Oversee MRE-related projects, including facilities maintenance across electrical, refrigeration, building, and grounds
- Asset Performance: Implement Reliability-Centered Maintenance (RCM), root cause analysis (RCA), and failure mode and effects analysis (FMEA) to reduce downtime
- Motivate, engage, coach, and inspire a team of specialists — building a positive team dynamic that encourages feedback and drives change from within
- Manage outside vendors and facilitate planned and unplanned life cycle repairs/replacements
- Ensure maintenance regulations are followed
- Maintain a current list of contractors to ensure emergency repairs are handled promptly
- Identify problems and brainstorm improvement ideas for the fulfillment center/s
Requirements
- 10+ years' experience managing facilities maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry
- Bachelor's degree is preferred, in Mechanical, Electrical, or another related engineering field
- Interested in spending most of your time on the shop floor, working directly with all levels of staff
- High level of integrity and ethics with excellent follow-through
- Excitement for working in a start-up environment with high ambiguity and change
- Effective communication skills across employees, direct reports, cross-functional teams, and senior leadership
- Well-versed in OSHA regulations and compliance; OSHA certification a plus
- Exposure to mechanical, electrical, automation, and refrigeration systems
- Ability to read and interpret blueprints, manuals, and schematics
- Comfortable working in cold environments (some areas as low as 0°F)
- Flexibility to work weekends, holidays, and/or nights
Conditions
- Competitive hourly rate
- 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
- Texas Pay Range: $103,950 - $126,000 USD
- Newark, NJ Pay Range: $119,700 - $145,000 USD