About the company
With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans.
Responsibilities
- Measure and track team and team member performance
- Ensure adherence to department processes and company policies
- Analyze data to alert Risk Operations management on developing fraud trends
- Identify and recommend process improvements and product enhancements
- Maintain adequate staffing levels
- Coach and advise team members
Requirements
- Minimum two years management experience or relevant experience in managing an operations team in e-commerce or banking
- Bachelor's degree in an accredited academic institution
- Proficiency in word processing and spreadsheet software
- Ability to safeguard confidentiality of personally identifiable information
- Experience in analyzing data
- Demonstrated experience working with Claude or equivalent large language model tools
Conditions
- Monday-Friday between 9:00 am and 5:30 pm - local time (Central time zone)
- Non-exempt/hourly position
- Remote in Türkiye