About the company
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
Responsibilities
- Build the GTM Enablement & Business Value Operating Model: Design and evolve the operational foundation for GTM Enablement & Business Value. Establish the governance, planning processes, operational cadence, portfolio management, and delivery standards that enable the organization to execute consistently at scale.
- Build Technology Capabilities That Scale: Lead the Systems & Analytics organization responsible for enablement technology, learning systems, content management, reporting, analytics, automation, and AI-enabled workflows. Partner with Enablement & Business Value leadership to evaluate, implement, and optimize technologies that improve productivity, learning, and business performance.
- Build Operational Insight: Develop the operational measurement framework that enables leaders to understand organizational health, capacity, program effectiveness, productivity, and business impact. Deliver dashboards and reporting that improve planning, prioritization, and investment decisions.
- Lead Enterprise Program Operations: Serve as the Operations Leader for GTM Enablement's largest cross-functional initiatives, including SKO, TSKO, enterprise launches, and other strategic programs. Build the operational frameworks that enable complex initiatives to be planned, governed, and delivered successfully across multiple organizations.
- Advance AI & Technology Innovation: Partner with GTM Enablement leadership to identify where AI and emerging technologies can create meaningful organizational leverage. Evaluate new platforms, operationalize AI-enabled workflows, establish governance and best practices, and help the organization adopt new capabilities responsibly and effectively.
- Build a High-Performing Organization: Lead and develop the Operations and Systems & Analytics teams while fostering a culture of operational excellence, innovation, accountability, and continuous improvement. Build strong partnerships across the business and create capabilities that increase the effectiveness of every enablement team.
Requirements
- 10+ years leading Operations, Enablement Operations, Revenue Operations, Business Operations, Program Management, or similar functions in a high-growth SaaS organization.
- Proven experience building operating models, governance frameworks, and scalable business processes that improve organizational effectiveness.
- Experience leading multiple operational disciplines, including operations, systems, analytics, business intelligence, or program management.
- Experience selecting, implementing, and optimizing enterprise technologies that support learning, enablement, collaboration, and operational excellence.
- Strong understanding of enablement technologies, including Learning Management Systems (LMS), Content Management Systems (CMS), knowledge management platforms, workflow automation, business intelligence, and analytics platforms.
- Experience evaluating and implementing AI-enabled technologies that improve learning, content development, coaching, analytics, and operational productivity.
- Hands-on expertise with enterprise AI platforms such as Claude, ChatGPT, and other large language models, with a practical understanding of prompt engineering, governance, workflow design, and organizational adoption.
- Experience leading enterprise-wide initiatives involving executive stakeholders and multiple cross-functional organizations.
- Strong executive communication, organizational leadership, and stakeholder management skills.
- A builder who enjoys creating capabilities that enable organizations to scale.
- Bachelor's degree required.
- MBA or other advanced degree preferred.
Conditions
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Employee-focused best in class onboarding
- Internal mentor and cross-departmental buddy program
- Friendly and inclusive workplace culture