About the company
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a QA Portfolio Manager based in the United States.
Responsibilities
- Define and maintain QA strategies, standards, and testing approaches tailored to each game's genre, platforms, development stage, and risk profile.
- Manage external QA vendors across functional testing (FQA), compliance testing (CQA), localization testing (LQA), and compatibility testing, including vendor evaluation, onboarding, capacity planning, and performance monitoring.
- Scope QA needs against production schedules and developer milestones, coordinating vendor engagements, Statements of Work (SOWs), quotes, timelines, and contract end dates.
- Oversee QA vendor budgets, purchase orders, invoices, and cost variances.
- Act as the primary QA contact for external development teams, coordinating build and patch schedules with vendor testing cycles.
- Conduct hands-on testing when necessary, verify bug fixes, assess issue severity, and produce clear, actionable bug reports.
- Deliver detailed gameplay feedback informed by comparable titles and current market standards.
- Review and prioritize vendor test results, coordinate bug triage and resolution with developers, and contribute to milestone acceptance and release-readiness decisions.
- Provide data-driven reporting on game quality, development progress, emerging risks, and overall project health.
- Track certification and compliance requirements across PlayStation, Xbox, Nintendo, Steam, and mobile storefronts.
- Maintain an up-to-date overview of vendor capabilities, specialties, rates, and availability.
- Develop and improve QA documentation, test plans, bug-tracking workflows, and reporting templates.
Requirements
- At least 5 years of experience in QA leadership, vendor or partner management, or production within the video game industry, including direct oversight of external QA vendors.
- Demonstrated experience managing QA service Statements of Work, vendor quotes, and external testing engagements.
- Strong understanding of FQA, CQA, and LQA methodologies, bug-tracking systems, and certification and compliance requirements across console, PC, and mobile platforms.
- Proven ability to develop, review, and refine test plans for games across different genres, platforms, and gameplay modes.
- Experience coordinating QA across multiple concurrent titles and external studios.
- Excellent written and verbal communication skills.
- Strong relationship management skills.
- Self-directed, adaptable approach.
- Proficiency with bug-tracking and test-management tools, spreadsheets, and project-tracking software.
- A broad interest in video games across PC, console, and mobile platforms is an advantage.
- Existing relationships with FQA, CQA, or LQA vendors, experience with platform partner programs (PlayStation Partners, Xbox ID@Xbox, Nintendo Developer Portal) are additional assets.
Conditions
- Hourly compensation ranging from $33.65 to $48.07, depending on qualifications and experience.
- Remote work arrangement.
- Contract employment.