About the company
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Our customers trust us with their payments, their staff data, and the system their restaurant runs on. This role's job is to make that provable — to a restaurant group's IT team, to an enterprise procurement reviewer, and to a regulator.
Responsibilities
- Run the Customer Trust Program: Own the Trust Center, customer security reviews and questionnaires, and how we support the sales team.
- Lead Governance and Reporting: Own policy, security measurement, and the reporting rhythm for leadership, the board, and regulators.
- Run Security Business Operations: Own portfolio management, joint planning, and workforce and budget planning for the security organization.
- Build Security Culture: Build awareness and design our champions program.
Requirements
- You've built a customer-facing trust or assurance program for a platform business.
- You work comfortably where security, sales, and executive communication meet.
- Strong program and portfolio management.
- You've presented to executives, boards, and regulators.
- You've led a team of 10 or more, including managers.
Conditions
- Hybrid work model.
- Base salary range: $204,000 - $326,000 USD (Zone A).
- Total rewards include cash compensation, equity, and benefits.