About the company
Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Customers reach Mercury through Dashboard, Mobile, Command, API, and Model Context Protocol (MCP).
Responsibilities
- Set the product direction for Interfaces. Connect Dashboard, Mobile, Command, and API/MCP through a clear view of customer needs and the role of each surface.
- Lead and develop the PM team. Build clear ownership, coach product judgment, hire strong people, and help the team deliver excellent work.
- Shape Mercury’s AI experience. Partner with the Command team to turn new AI capabilities into useful products that help customers complete financial work.
- Improve the core product experience. Make it easier for customers to understand their finances, find the right action, and move between devices and workflows.
- Build shared capabilities. Help Mercury teams deliver through common foundations such as navigation, tasks, notifications, and agent interactions.
- Make quality part of product development. Work with engineering, design, data, and research partners to evaluate behavior, understand failures, and improve through evidence.
- Design for customer control. Make consequential actions understandable, permissions clear, and progress and results easy to inspect.
- Connect the portfolio across Mercury. Partner with teams building banking, Spend, Books, Payroll, and other products to bring their capabilities into shared experiences.
- Own the tradeoffs. Balance immediate customer needs, new opportunities, and the platform investments that make future work faster and better.
Requirements
- 10+ years of direct product management experience, with 5+ years leading product managers: hiring, coaching, org design, and performance management.
- A track record of shipping products that customers value, with a clear account of your own decisions and contribution.
- Experience leading PMs and working across multiple teams or a broad product area; enthusiasm for developing people while staying close to the work.
- Excellent product judgment and a strong sense of design quality, simplicity, and customer experience.
- Substantial practical experience with AI products. You can discuss what you built, how you evaluated it, where it failed, and what changed as a result.
- The ability to turn ambiguity into a clear direction and a sequence of useful releases.
- Strong technical judgment and the ability to work with engineers on complex product and platform decisions.
- Experience aligning teams around shared capabilities while staying responsive to their different needs.
- Clear communication and the confidence to make recommendations, explain tradeoffs, and challenge assumptions.
- A habit of using customer conversations and product evidence to improve decisions.
- The willingness to own the full outcome, including work outside a narrow product remit.
- A high bar for your own work and a thoughtful, direct approach to helping others improve.
Conditions
- Total rewards package includes base salary, equity (stock options/RSUs), and benefits.
- Salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data.