About the company
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Responsibilities
- In this role, you will implement user-experience improvements across the Klaviyo product, especially in areas that affect new customers.
- You will design and implement A/B tests to validate ideas, and interpret the results of these tests to inform iterative improvements to the product.
- You will collaborate with marketing, data-science, sales, and engineering teams to discover areas for improvement, as well as engaging with customers directly to learn more about how we can better serve their needs.
- You will help us improve our experimentation and development processes, and mentor other engineers on the team.
- You will clearly define the goal, constraints, and context for AI agents, while remaining responsible for the correctness of the implementation, with a focus on security, performance, and maintainability.
- Working from our Boston HQ 5 days a week.
Requirements
- Have a background in full stack software engineering with experience building and improving products with an emphasis on user-facing features, along with the APIs and infrastructure to support them.
- Passionate about growing and improving a product on a daily basis using a data driven mindset.
- Experienced with A/B Testing products with metric based goals to improve user experience and customer acquisition and success (nice to have)
- Demonstrated ability and success in using AI-driven software delivery practices and methods and/or a willingness and excitement to learn.
- Thrives in an entrepreneurial type environment that is fast paced, customer focused, and strategic.
Conditions
- Base Pay Range For US Locations: $116,000 — $174,000 USD.
- This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
- In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.