About the company
Smartsheet empowers teams to manage work seamlessly and scale solutions smarter, now uniting human teams with AI agents. As a member of the Experience Design team, you will shape the future of work, making the work execution platform valuable, elegant, and engaging. This role is focused on enterprise and platform design. You may work remotely from anywhere in the US where Smartsheet is a registered employer.
Responsibilities
- Advocate for the needs of your audience and enterprise users, leveraging design thinking and user research
- Partner closely with research and data teams to inform design decisions and validate solutions
- Help boost design quality and system maturity through contributions to design infrastructure
- Contribute to and leverage defined patterns, guides, tools, and libraries to deliver scalable work
- Explain and defend the context, merits, and goals of your ideas across all required mediums
- Work cross-functionally with product, engineering, and business partners
- Design and evolve sophisticated features addressing complex user workflows and enterprise requirements
- Establish and champion design best practices, mentoring junior team members
- Create understanding across product teams to launch new features and evolve existing ones
Requirements
- 7+ years of experience as a Product Designer, Interaction Designer, or similar role
- Strong visual design skills and proven ability to influence design quality at the organizational level
- Demonstrated expertise delivering complex, scalable experiences within SaaS or enterprise environments
- Clear leadership qualities demonstrated through design work, mentoring, and cross-team influence
- Experience facilitating design activities and design thinking workshops
- Applied understanding of design systems and design principles—hierarchy, interaction, typography, color, layout, and accessibility
- Expertise in agentic and generative design workflows
- Degree in Design (Interaction, Product, Communication, HCD, or related) or equivalent professional experience
Conditions
- Nice to have: enterprise/B2B SaaS experience, WCAG accessibility standards, user research and usability testing, design systems and component libraries, AI-assisted design tools
- Employer subsidized medical/vision and dental coverage, 401k match, monthly stipend, Flexible Time Away Program, 12 paid holidays, up to 24 weeks parental leave, Udemy courses