About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Solution Architect based in the United States.
Responsibilities
- Lead end-to-end Salesforce solution architecture across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, CPQ, and custom platform capabilities.
- Design scalable, secure, resilient, and high-performing Salesforce architectures that align with business objectives and enterprise technology standards.
- Partner with business stakeholders and product owners to understand requirements, translate them into technical designs, and develop implementation roadmaps.
- Provide technical direction and mentorship to Salesforce administrators, developers, business analysts, integration specialists, and other technology teams.
- Architect complex integrations between Salesforce and external enterprise platforms using APIs, middleware, ETL solutions, and event-driven architecture patterns.
- Establish and enforce best practices covering Salesforce data modeling, security, governance, automation, release management, environment strategy, and DevOps.
- Assess existing Salesforce architecture and recommend improvements to scalability, maintainability, reliability, and performance.
- Lead architecture reviews, technical design sessions, solution assessments, and governance processes.
- Support project estimation, planning, technical delivery, risk identification, and resolution of architecture-related issues.
- Ensure Salesforce solutions comply with applicable data governance, security, privacy, and regulatory requirements.
- Monitor Salesforce platform innovation and evaluate emerging capabilities, including AI and automation, for potential alignment with business and technology priorities.
- Collaborate with enterprise architecture and IT leadership to ensure CRM initiatives support broader technology strategy and digital transformation objectives.
- Contribute to a culture of continuous improvement while mentoring distributed technical teams and promoting consistent architectural standards.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline, or equivalent practical experience.
- 8+ years of experience implementing and supporting Salesforce solutions in enterprise environments, including 5+ years in a Solution Architect or Technical Architect capacity.
- Deep knowledge of Salesforce capabilities, particularly Sales Cloud, Service Cloud, Experience Cloud, platform customization, and enterprise CRM architecture.
- Strong hands-on experience with Apex, Lightning Web Components (LWC), Flow, APIs, SOQL, and Salesforce security architecture.
- Demonstrated expertise designing and implementing integrations between Salesforce and ERP, marketing, customer support, and other enterprise systems.
- Proven experience leading complex Salesforce implementations involving multiple stakeholders, distributed teams, and large user populations.
- Strong understanding of Salesforce DevOps, CI/CD pipelines, release management, deployment practices, and environment strategies.
- Experience working with Agile delivery methodologies and cross-functional technology organizations.
- Strong understanding of enterprise architecture principles, cloud integration patterns, data modeling, and scalable system design.
- Excellent communication, stakeholder management, presentation, and technical documentation skills, with the ability to explain complex concepts to both technical and non-technical audiences.
- Salesforce certifications such as Salesforce Certified Application Architect, System Architect, or equivalent credentials.
- Experience with Salesforce Certified Technical Architect (CTA) certification or progress toward CTA is highly valued.
- Familiarity with Salesforce Industry Clouds, advanced platform capabilities, MuleSoft or comparable enterprise integration technologies is a plus.
- Experience supporting CRM modernization, digital transformation, hybrid-cloud environments, data platforms, analytics, AI/Einstein capabilities, or customer data platforms is advantageous.
- Experience in highly regulated industries such as healthcare, financial services, or insurance is beneficial.
- Strong mentoring and team leadership experience, particularly across distributed or multidisciplinary technical teams.
- MBA or advanced technical degree is a plus.
Conditions
- 401(k) Safe Harbor plan with employer matching and immediate vesting.
- Medical, dental, and vision insurance plans.
- Paid time off, including holidays, vacation, wellness, and personal leave.
- Continuing education and professional training budget.
- Office and technology budget to support effective remote or hybrid work.
- Cell phone budget.
- Wellness and healthy-living budget.
- Awards and bonus opportunities.
- Profit-sharing plans.
- Dedicated employee support through