About the company
Sutherland is looking for a highly skilled Lead Software Engineer with strong experience in Healthcare Integration. The ideal candidate should have hands-on expertise in HL7, FHIR, Mirth Connect, .NET, and SQL Server to design, develop, and support healthcare interoperability solutions. Experience in the US Healthcare domain is highly preferred.
Responsibilities
- Keep management updated: Relay vital information in the form of timely and accurate reports
- Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
- Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs
- Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
- Take the lead: Monitor calls/chats/e-mails as per defined sample plan and targets; report out any ZT cases and take necessary action; perform RCA and take corrective actions for defects identified during monitoring; drive quality awareness and improvement initiatives across program
Requirements
- Experience: 6–10 Years
- Education: B.E./B.Tech./MCA or equivalent.
- Strong analytical, debugging, and problem-solving skills.
- Good communication and stakeholder management skills.
- Experience working in Agile Scrum teams.
- Ability to manage multiple priorities and deliver within committed timelines.
- Functional Domain: Experience in US Healthcare and healthcare interoperability projects is highly preferred.
- Required Technical Skills:
- 6+ years of experience in software development.
- Strong hands-on experience with Mirth Connect (NextGen Connect).
- Strong knowledge of HL7 v2.x, FHIR R4, and CCDA.
- Experience with C#, ASP.NET MVC/.NET Core, Web API.
- Strong SQL Server skills including Stored Procedures, Functions, Views, Performance Tuning, and Query Optimization.
- Experience with REST APIs, JSON, XML, XSLT, and XPath.
- Experience with Git, Azure DevOps/TFS, and CI/CD practices.
Key Responsibilities
- Design, develop, and maintain healthcare integration solutions using Mirth Connect, HL7, and FHIR.
- Develop backend applications using .NET and SQL Server.
- Build and support healthcare interfaces involving HL7 v2.x, FHIR, CCDA, and X12 EDI (270/271, 276/277, 278, 834, 835, 837).
- Analyze business and technical requirements and provide scalable integration solutions.
- Develop and optimize SQL queries, stored procedures, functions, and database objects.
- Troubleshoot production issues, perform root cause analysis, and implement timely resolutions.
- Support client onboarding, deployments, UAT, production releases, and post-production support.
- Collaborate with Business Analysts, QA, Infrastructure, and cu