About the company
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director, Product Strategy and Operations based in India.
We are seeking a hands-on product strategy and operations leader to strengthen how product strategy translates into investment decisions, execution, customer adoption, and business performance.
Responsibilities
- Lead portfolio planning, product prioritization, governance, dependency management, and risk tracking.
- Coordinate Product Business Reviews and ensure product initiatives remain aligned with strategic objectives.
- Prepare and manage executive-, SLT-, and board-level product reporting.
- Own the product analytics and adoption strategy using tools such as Pendo.
- Manage product intake and prioritization processes.
- Develop and operate the Customer Advisory Board framework.
- Maintain accurate mappings across use cases, product capabilities, prioritization frameworks, product-market fit indicators, and packaging or SKU structures.
- Partner with Finance and go-to-market teams to analyze pricing, packaging, monetization, and product performance.
- Enhance existing planning, KPI measurement, and reporting processes.
- Build and implement AI agents and automated workflows.
- Act as a trusted operating partner to product leadership.
- Establish reliable operating mechanisms connecting strategy, investment, execution, customer evidence, product adoption, and business performance.
- Collaborate regularly with global teams and product leaders.
Requirements
- Significant experience in product strategy, Product Operations, or a closely related Product Management leadership role.
- Strong understanding of product portfolio management, strategic prioritization, governance, and cross-functional planning in a SaaS environment.
- Experience working with SaaS business metrics, product performance indicators, adoption analytics, and executive reporting.
- Familiarity with product analytics and instrumentation platforms such as Pendo.
- Knowledge of customer research, feedback management, product-market fit assessment, pricing strategy, packaging, and monetization analysis.
- Demonstrated ability to work directly with senior executives and leadership teams.
- Practical experience using AI tools to build agents or automate workflows.
- Strong commercial judgment.
- Excellent analytical and problem-solving skills.
- Strong communication and stakeholder management skills.
- Proactive, detail-oriented approach with a strong sense of ownership.
- Ability to collaborate synchronously with product leadership and globally distributed teams.
- Professional fluency in written and spoken English.
- Candidates must be based in India and authorized to work there.
Conditions
- Remote-first work arrangement within India.
- Full-time employment in a senior product strategy and operations leadership role.
- Opportunity to work closely with executive leadership.
- Exposure to SaaS portfolio management, product analytics, monetization strategy, and AI-powered operational automation.